Sean Meighan

Software => Bugs in xLights/Nutcracker => Bugs (Please dont post here, soon to be deprecated) => Topic started by: Brightlights on June 16, 2016, 01:24:48 PM

Title: Xlights 37 crashes when I click on the video
Post by: Brightlights on June 16, 2016, 01:24:48 PM
Xlights 37 crashes when I click on the video. I did not have this issue with 35 and older versions.
Computer Windows 7 Pro, Intel i5, 64 Bit

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Title: Re: Xlights 37 crashes when I click on the video
Post by: keithsw1112 on June 16, 2016, 03:26:27 PM
Psychic debugging mode on: Logs dont tell me exactly what the problem is but I would guess 1 of 2 causes:

1. The video file C:\Users\ITPhoneTech\Documents\xlights\Media\What's This\What20.mp4 does not exist.
2. The program has an issue with the ' in the directory name.

I will need to debug it tonight (or at a minimum add some checks and handle failure more gracefully)
Title: Re: Xlights 37 crashes when I click on the video
Post by: Gilrock on June 16, 2016, 05:12:44 PM
Yeah I saw the apostrophe and said you're asking for trouble.
Title: Re: Xlights 37 crashes when I click on the video
Post by: Brightlights on June 17, 2016, 10:04:04 AM
Psychic debugging mode on: Logs dont tell me exactly what the problem is but I would guess 1 of 2 causes:

1. The video file C:\Users\ITPhoneTech\Documents\xlights\Media\What's This\What20.mp4 does not exist.
2. The program has an issue with the ' in the directory name.

I will need to debug it tonight (or at a minimum add some checks and handle failure more gracefully)
I checked the video file, .mp4 file and found issues with the video file, as you stated above. When I would click on the effect with the video in my sequence to change the video or even delete the video and start over, I would get the bug error and xLights would close. I found that if I drag & drop the video effect from effects & drop it on top of the existing video effect in my sequence it would not shut down and I was able to start over on setting up a know working video. I saved the changes in my sequence and close xLights. I reopened xLights clicked on video effect in my sequence and played the video in my sequence and I did not receive any bug errors and xLights program stayed open.
Thanks for your help,

Chip
Title: Re: Xlights 37 crashes when I click on the video
Post by: keithsw1111 on June 17, 2016, 02:00:16 PM
Next release will have a fix that stops the crash. Fixing the video is your challenge.