Sean Meighan

Software => Bugs in xLights/Nutcracker => Topic started by: Textile on December 18, 2017, 07:05:05 AM

Title: Debug error crash
Post by: Textile on December 18, 2017, 07:05:05 AM

Hello,

Just installed xlights on my computer and the system crashes whenever I click on layout or sequence.  I'm running the latest version on a Windows 7 64 bit platform. Any help would be appreciated.  I'm attaching the debugging reports tgat were generated.

Charlie

Title: Re: Debug error crash
Post by: Gilrock on December 18, 2017, 07:31:13 AM

You are crashing in calls to OpenGL it appears to me.  Please make sure your video drivers are up to date and get them from the manufacturer not from Windows.  Also you can goto the Settings and set OpenGL to 1.x.  Start there and see if anything changes and report back.

Title: Re: Debug error crash
Post by: dkulp on December 18, 2017, 09:49:30 AM

Yea... this definitely looks like a video driver issue.   I SHOULD be seeing a line like:

Code: [Select]

Layout - glVer:  4.1 ATI-1.60.24  (AMD Radeon Pro 460 OpenGL Engine)(ATI Technologies Inc.)
In the logs that shows the glVer for the context that was created.   I'm not seeing that at all.    I would definitely try updating video drivers to whatever is the latest and see if that helps.

Title: Re: Debug error crash
Post by: Textile on December 19, 2017, 09:01:37 AM

That was it!  Thanks for the fix!  Updated driver and all set.   ;)