Sean Meighan

Software => Bugs in xLights/Nutcracker => Topic started by: algerdes on May 01, 2018, 10:37:08 AM

Title: Receiving Error 87 upon Startup
Post by: algerdes on May 01, 2018, 10:37:08 AM
I have just upgraded one of my laptops to 2018.11, and now when I start I receive an error message quoting "Error 87" (see attachment).  What files would be appropriate (and where are they located) to post for this error?
Title: Re: Receiving Error 87 upon Startup
Post by: Gilrock on May 01, 2018, 11:31:10 AM
That not an error from xLights code.  Are you using an ATI video card?  Maybe try this:
https://www.youtube.com/watch?v=D0lqBQbPVoo (https://www.youtube.com/watch?v=D0lqBQbPVoo)
Title: Re: Receiving Error 87 upon Startup
Post by: keithsw1111 on May 01, 2018, 12:09:52 PM
\users\<you>\appdata\roaming is where the xLights logs are.


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Title: Re: Receiving Error 87 upon Startup
Post by: algerdes on May 01, 2018, 08:33:25 PM

I finally found it.   ;D There is a .dll in the Windows > System32 directory called atig6pxx.dll.  By changing the name of this .dll to atig6pxx.dll.bak the error goes away.  ::)

Apparently this problem has been around for some time.  The instructions I found were from 2016. After doing the above, I also checked to see if this file gets rebuilt during startup. It does not.

Note that this problem is still in the very latest version of Windows (Spring Update - 1803). If you run across it, xLights will not start until you get past it.  :(


Title: Re: Receiving Error 87 upon Startup
Post by: Gilrock on May 02, 2018, 07:24:44 AM

I finally found it.   ;D There is a .dll in the Windows > System32 directory called atig6pxx.dll.  By changing the name of this .dll to atig6pxx.dll.bak the error goes away.  ::)

Apparently this problem has been around for some time.  The instructions I found were from 2016. After doing the above, I also checked to see if this file gets rebuilt during startup. It does not.

Note that this problem is still in the very latest version of Windows (Spring Update - 1803). If you run across it, xLights will not start until you get past it.  :(

LOL...you finally found it?  That's the exact steps from the video I posted.
Title: Re: Receiving Error 87 upon Startup
Post by: algerdes on May 02, 2018, 03:18:36 PM

I finally found it.   ;D There is a .dll in the Windows > System32 directory called atig6pxx.dll.  By changing the name of this .dll to atig6pxx.dll.bak the error goes away.  ::)

Apparently this problem has been around for some time.  The instructions I found were from 2016. After doing the above, I also checked to see if this file gets rebuilt during startup. It does not.

Note that this problem is still in the very latest version of Windows (Spring Update - 1803). If you run across it, xLights will not start until you get past it.  :(

LOL...you finally found it?  That's the exact steps from the video I posted.

Now isn't that special.  That video would not play for me the other night (on the machine I was using from the field - very slow connection).  Didn't think to go back and look at your link when I got home.  Just went searching.  :)