Sean Meighan
Software => General Software => Topic started by: charlie-68 on May 31, 2019, 05:33:11 PM
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I just tried to download the last update and my computer stopped it. I see a popup that says files corrupted . Can you check the download. This is the first time I have seen that. Thanks Charlie J.
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since my last couple updates things has been a little unstable with xlights. today I'm in the sequencer changing brightness and xlights shut down. I'm also looking at the sequences because I moved some props around, and I noticed that some are not looking as expected. mainly my arches. the right two are ok but the left two are out of sequence. What do I need to down load for you to check the issue?
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I think I solved my problem. I forgot to do a check sequence and found that I had changed an universe number, thus over-lapping channels. Could that cause a crash?
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I am pretty sure overlapping channels is not the cause of this issue.
This crash is one i have been trying to find the cause of for months but I just cant see what the problem is.
If you are able to reliably reproduce it i would be incredibly grateful for more information.
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What other files that would help you could I send you?
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Take a look at this github bug report. An awesome example of how to report a bug and because it was reported so well it was fixed immediately.
https://github.com/smeighan/xLights/issues/1602
What we need varies by problem. In this case I needed very little as he produced it from a new show folder.
Some times I need packaged logs. More often a packaged sequence. Packaging is helpful because it ensures all files are there.
Getting the problem down to a simple scenario really helps.
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After the last update I could not the problem happen again. I think its was fixed thanks Charlie J.