Sean Meighan

Software => Bugs in xLights/Nutcracker => Topic started by: thekameleon on September 28, 2019, 01:05:26 PM

Title: 2019.54: MP4 as media file crash
Post by: thekameleon on September 28, 2019, 01:05:26 PM

Attached is the packaged log files.  It seems to happen whenever I try setting the media file as an MP4. MP3 is fine. I was able to reproduce the issue with 3 different video files.  I didn't try more.

Title: Re: 2019.54: MP4 as media file crash
Post by: keithsw1111 on September 28, 2019, 03:00:28 PM

Going to need you to send us the media file.

Title: Re: 2019.54: MP4 as media file crash
Post by: thekameleon on October 01, 2019, 02:22:07 PM

I couldn't upload it but here is a link from my OneDrive.  https://1drv.ms/v/s!ArmnSB8XsEZejPE6hJJlIQJcJaFzrA?e=LMCRBe

Title: Re: 2019.54: MP4 as media file crash
Post by: keithsw1111 on October 08, 2019, 04:22:20 AM

I created a sequence with that media file and it did not crash ... can you package a sequence that crashes?

Title: Re: 2019.54: MP4 as media file crash
Post by: allknowing2012 on October 08, 2019, 06:21:42 AM

And give .55 a try .. that fixed it for me.

Title: Re: 2019.54: MP4 as media file crash
Post by: thekameleon on October 14, 2019, 02:22:21 PM

Quote from: keithsw1111 on October 08, 2019, 04:22:20 AM

I created a sequence with that media file and it did not crash ... can you package a sequence that crashes?

Ok I will do once I test the latest release.  Some folks say the latest release may have resolved this. Stand by.

Title: Re: 2019.54: MP4 as media file crash
Post by: thekameleon on October 14, 2019, 05:40:19 PM

Quote from: keithsw1111 on October 08, 2019, 04:22:20 AM

I created a sequence with that media file and it did not crash ... can you package a sequence that crashes?

It seems whatever your team did in .55 fixed this issue.  I can no longer reproduce the issue.  Thanks again for looking into this.