Sean Meighan

Software => Bugs in xLights/Nutcracker => Topic started by: mtamosaitis on December 28, 2019, 08:05:19 AM

Title: vcruntime140_1.DLL NOT FOUND
Post by: mtamosaitis on December 28, 2019, 08:05:19 AM: I just installed 2019-72 and now xlights won't launch. I tried reinstalling, reinstall as administrator still get the same error.
Title: Re: vcruntime140_1.DLL NOT FOUND
Post by: Gilrock on December 28, 2019, 08:50:29 AM: Upgrade to the latest VC++ redistributable
https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads (https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads)
Title: Re: vcruntime140_1.DLL NOT FOUND
Post by: JerryPlak on December 28, 2019, 08:57:15 AM: Quote from: Gilrock on December 28, 2019, 08:50:29 AM
Upgrade to the latest VC++ redistributable
https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads (https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads)

Thanks for this Info Gilrock,
Hopefully the form admin will pin this info page
JerryPlak
Title: Re: vcruntime140_1.DLL NOT FOUND
Post by: mtamosaitis on December 28, 2019, 09:06:50 AM: Quote from: Gilrock on December 28, 2019, 08:50:29 AM
Upgrade to the latest VC++ redistributable
https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads (https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads)

I already tried that.
Title: Re: vcruntime140_1.DLL NOT FOUND
Post by: Gilrock on December 28, 2019, 10:35:57 AM: Quote from: mtamosaitis on December 28, 2019, 09:06:50 AM
Quote from: Gilrock on December 28, 2019, 08:50:29 AM
Upgrade to the latest VC++ redistributable
https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads (https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads)

I already tried that.

Glad it worked for you.
Title: Re: vcruntime140_1.DLL NOT FOUND
Post by: mtamosaitis on December 28, 2019, 10:38:46 AM: Quote from: Gilrock on December 28, 2019, 08:50:29 AM

Glad it worked for you.

It didnt work.
Title: Re: vcruntime140_1.DLL NOT FOUND
Post by: Gilrock on December 28, 2019, 10:46:31 AM: Well it worked for everyone else. Maybe you installed the wrong link like you picked the x86 version which is 32 bit but you have a 64 bit machine. Bottom line is that's the fix and if it doesn't work for you we can't do much more.
Title: Re: vcruntime140_1.DLL NOT FOUND
Post by: mtamosaitis on December 28, 2019, 11:48:22 AM: So the fact that I can roll back to version 71 with no issues means its an issue with my PC? It makes sense to me. Not! Especially since your suggested fix worked for everyone? When 72 was just released today. Im sorry but there has to be something else going on.

If anyone else has experienced this same issue with 72 please let me know what you did to fix it.

Could it be a Vamp plugin issue perhaps?
Title: Re: vcruntime140_1.DLL NOT FOUND
Post by: Gilrock on December 28, 2019, 11:55:04 AM: Version 71 is using the 2015 C++ redistributable but version 72 requires the 2019 C++ redistributable. I don't believe you installed the correct one or it would have fixed it. The download page is currently pointing to the wrong one. It works for 71 and earlier but not 72.
Title: Re: vcruntime140_1.DLL NOT FOUND
Post by: mtamosaitis on December 28, 2019, 12:21:39 PM: See the keys are in the details. Now that Microsoft Visual C++ 2015-2019 is now showing as being installed 72 now works for me.

Thanks for the help. I knew I could tell the difference between 32 bit and 64 bit.
Title: Re: vcruntime140_1.DLL NOT FOUND
Post by: Gilrock on December 28, 2019, 02:31:11 PM: Yeah so basically the link I posted in my first reply fixes the problem so I'm not sure what else you are trying to imply.
Title: Re: vcruntime140_1.DLL NOT FOUND
Post by: mtamosaitis on December 28, 2019, 02:56:34 PM: Quote from: Gilrock on December 28, 2019, 02:31:11 PM
Yeah so basically the link I posted in my first reply fixes the problem so I'm not sure what else you are trying to imply.

Im trying to imply that by downloading the right 64bit version of Microsoft Visual C++ I was able to fix my issue and I was saying thanks for the help.