No error report

[BobinWV]

Have had several crashes with NC 4.1.7 and the error report screen comes up, but no report is generated.
This is happening on a Win 7 and 8.1 machines. The last report I have is in  June, but nothing since.

BobinWV

[gerry]

Did you click okay , when the first message come up ?
Only then will it create a debug report and copy that into your show directory.
It first creates it in your temp directory.
Am usng the same op systems actually on my desktop and laptop and the reports do get created if it says there is one.

[BobinWV]

Yes, I am clicking OK.

[gerry]

Okay.. just before you click okay , look at the widget generated error message and see where it says the debug report is eg something like C:\users\nnnn\Appdata\local\temp\ (I am making this up from memory)
note that destination down carefully and then select ok.
if xl is then ending before it can copy the debug report to the show directory , then using explorer , you can navigate to that directory and the debug reports should be there.


 

[BobinWV]

Thanks...will give it a try the next time I have a crash.