Crashing when adding video

[lostsol]

I am trying to get The nightmare Before Christmas set up so I can play it on my P10 matrix for Halloween. I have the movie in an mp4 format and I pulled the audio off into an mp3. I open a new musical sequence and added the mp3 just as I do for my Christmas lights. The audio shows up, no problem. I add timing marks as the beginning and the end of the file. I drop video on the matrix within the timing and xlights immediately crashes. The movie is 1.05 GB. Is there something I am doing wrong?

[keithsw1111]

We need the log file to know what is going on.

[lostsol]

Here is what I pulled from the log. It pops up the crash box but closes before I can do anything with it. If you need something else please lee know.


2016-10-11 22:37:05,999 860 log_base [INFO] New sequence created Type Media Timing 50ms.
2016-10-11 22:37:07,251 860 log_base [CRIT] Error allocating memory for frame data. Frames=91969, Channels=88185, Memory=-479372420.
2016-10-11 22:37:07,331 860 log_opengl [INFO] TimeDisplay - glVer:  3.3.0 - Build 9.17.10.2884  (Intel(R) HD Graphics 4000)(Intel)
2016-10-11 22:37:07,331 860 log_opengl [INFO] Try creating 3.3 Cache
2016-10-11 22:37:07,459 860 log_opengl [INFO] WaveForm - glVer:  3.3.0 - Build 9.17.10.2884  (Intel(R) HD Graphics 4000)(Intel)
2016-10-11 22:37:07,459 860 log_opengl [INFO] Try creating 3.3 Cache
2016-10-11 22:37:08,460 860 log_opengl [INFO] EffectGrid - glVer:  3.3.0 - Build 9.17.10.2884  (Intel(R) HD Graphics 4000)(Intel)
2016-10-11 22:37:08,460 860 log_opengl [INFO] Try creating 3.3 Cache
2016-10-11 22:37:08,728 860 log_opengl [INFO] ModelPreview - glVer:  3.3.0 - Build 9.17.10.2884  (Intel(R) HD Graphics 4000)(Intel)
2016-10-11 22:37:08,728 860 log_opengl [INFO] Try creating 3.3 Cache
2016-10-11 22:37:24,342 2160 log_base [INFO] Audio frame data processing complete.
2016-10-11 22:37:33,917 860 log_base [DEBUG] Autosaving backup of sequence.
2016-10-11 22:37:33,933 860 log_base [DEBUG]     AutoSave took 16 ms.
2016-10-11 22:39:05,064 1436 log_base [INFO] Video loaded: D:\NBX0NNW1.Title6.mp4
2016-10-11 22:39:05,064 1436 log_base [INFO]       Length MS: 4599052
2016-10-11 22:39:05,064 1436 log_base [INFO]       _videoStream->avg_frame_rate.num: 24000
2016-10-11 22:39:05,064 1436 log_base [INFO]       _videoStream->avg_frame_rate.den: 1001
2016-10-11 22:39:05,064 1436 log_base [INFO]       DTS per sec: 24000
2016-10-11 22:39:05,064 1436 log_base [INFO]       _videoStream->nb_frames: 110267
2016-10-11 22:39:05,064 1436 log_base [INFO]       Source size: 800x476
2016-10-11 22:39:05,064 1436 log_base [INFO]       Output size: 192x128
2016-10-11 22:39:05,074 1436 log_base [WARN] Frame #2390 render on model Matrix (192x128) layer 0 effect Video from 119500ms (#2390) to 120500ms (#2409) took more than 100 ms => 104ms.
2016-10-11 22:39:18,612 860 log_base [CRIT] Crash handler called.
2016-10-11 22:39:19,626 860 log_base [CRIT] xLights version 2016.48

0x009eddec     0x30 .objs_wr\models\Model.o
0x009b8008              xLightsFrame::OnMenuItemCheckSequenceSelected(wxCommandEvent&)
0x660961bd ZN12wxEvtHandler12ProcessEventER7wxEvent
0x0098a4ac              xLightsFrame::OnTimer1Trigger(wxTimerEvent&)
0x65f445c2 ZNK16wxAppConsoleBase11HandleEventEP12wxEvtHandlerMS0_FvR7wxEventES3_
0x6609626c ZN12wxEvtHandler10DoTryChainER7wxEvent
0x762698cd free
0x009b8495              xLightsTimer::DoSendTimer()
0x66096105 ZN12wxEvtHandler12ProcessEventER7wxEvent
0x66095998 ZN12wxEvtHandler20ProcessPendingEventsEv
0x65f441f0 ZN16wxAppConsoleBase20ProcessPendingEventsEv
0x004013e2              __image_base__ = 0x400000
0x7672336a BaseThreadInitThunk
0x77bf9902 RtlInitializeExceptionChain
0x77bf98d5 RtlInitializeExceptionChain

Crashed thread id: 35C

Thread: 0x0000059c    <idle>

[keithsw1111]

The problem is the file is so long and your channel count so high that you are running out of memory.

Options.
Move to the Mac. The version of xlights there can handle more memory.
Use a video editor and cut down the video length.
Fix your channel count. Do you really have 88000 channels?

[lostsol]

We have a Mac but it's kind of old so not sure that will work. I will try ripping the movie into a smaller size. Worse case I can cut it into something like 4 sections and try that. The channel count is high, it's a 48 panel matrix. Thanks for the help.