Author Topic: DElayed Ray Wu shipment??  (Read 5297 times)

Offline jnealand

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Re: DElayed Ray Wu shipment??
« Reply #15 on: October 14, 2014, 09:39:35 AM »
Paid for flexstips on the 9th,  Scheduled for delivery today the 14th.  Cannot complain about this timing.  Was only 4 flexstrips on this order.
Jim Nealand
Kennesaw, GA

Offline drlucas

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Re: DElayed Ray Wu shipment??
« Reply #16 on: October 15, 2014, 08:07:10 PM »
That's great!! Glad he's caught up. I hope you aren't trying to align the new strips with ones from previous years. You'll see the alignment of the strips have changed a bit. The design is way better where you can cut the strips now too. A great improvement.

Offline MrChristmas2000

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Re: DElayed Ray Wu shipment??
« Reply #17 on: October 15, 2014, 08:38:19 PM »
That's great!! Glad he's caught up. I hope you aren't trying to align the new strips with ones from previous years. You'll see the alignment of the strips have changed a bit. The design is way better where you can cut the strips now too. A great improvement.

I certainly know about the alignment problem. I ordered some additional strips from Ray to expand my Mega Grid and the ones I received this year absolutely did NOT line up with the ones from last year. That was a big disappointment. Guess I'll line my house or build drip tubes next year. LOL

Offline jnealand

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Re: DElayed Ray Wu shipment??
« Reply #18 on: October 16, 2014, 08:24:21 AM »
That's great!! Glad he's caught up. I hope you aren't trying to align the new strips with ones from previous years. You'll see the alignment of the strips have changed a bit. The design is way better where you can cut the strips now too. A great improvement.

That's good to know.  This is my second order of strips this year.  Fortunately I have a habit of always ordering extra lights when I buy them so I also have a couple of unused ones from last year so I guess I better check that I am using the correct ones when I repair my pixel tree.  Now if Ryan would just start a thread on repairing strips so the rest of us can learn his tricks and tips.  I have 7 half strips with a pixel or two out on each of them.  I think I have 4 older unused ones, but will have to check.
Jim Nealand
Kennesaw, GA

Offline ahb2ukeith

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Re: DElayed Ray Wu shipment??
« Reply #19 on: October 16, 2014, 05:19:21 PM »
 Jim,
>:(
You mean you got your lights in 5 day?????

Offline jnealand

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Re: DElayed Ray Wu shipment??
« Reply #20 on: October 16, 2014, 05:24:36 PM »
That's not from the time I first contacted Ray about this order, but from the time that I paid for the order until I received the package.  I had that happen last year as well on one order.  I think it was about 14 days from the time that I asked for a price quote until I actually received the order in hand and paid as soon as I received the quote.  Caveat - I never order big quanties or dollars in a single order and I never get custom spacing or anything else non-standard.  I think my biggest order ever was just over $600 and I seem to have ordered at least twice a year for the last 3 years.
Jim Nealand
Kennesaw, GA

Offline ahb2ukeith

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Re: DElayed Ray Wu shipment??
« Reply #21 on: October 16, 2014, 05:34:22 PM »
Ordered Sept. 15 and still waiting. Standard flex strips and 3 core connecters.

Offline drlucas

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Re: DElayed Ray Wu shipment??
« Reply #22 on: October 16, 2014, 06:36:09 PM »
Now if Ryan would just start a thread on repairing strips so the rest of us can learn his tricks and tips.  I have 7 half strips with a pixel or two out on each of them.  I think I have 4 older unused ones, but will have to check.

Many. Many. Many lessons learned the last 6 months on this one. Fortunately one I learned last year was order early!!! I think this year Apple buggered up shipping, but I've heard others claim different and was tied to tighter import/export controls.

That aside yes, I think I do need to start a thread for what I learned. One of the biggest learning parts and worth sharing here is Ray is busy, but very honest. Keep on him and ask for him to give a date when he will ship out. If he misses the date get him to give you a new date. I have had 5 day turn around some times in the past with Ray, but doesn't happen often. I'm not going to look at my paypal history to see how much I've spent the last two years...and I'm going to change my paypal password so my wife can't look either :)