Xlights has stopped working

[11Bravo]

While I was modifying the Pixel Star model, I set the star size to 21 inch.  Clicked OK, and xLights stopped working.

It would not restart or open again, and keep getting message Xlights has stopped working, Check online for a solution or close the program.
I uninstalled Xlights, and reinstalled it, latest version.  It would not open or run.
I uninstalled and deleted any files I could find on Xlights that I could find in the software registry.
I reinstalled it again. It still would not run. 
Rebooted computer a couple of times.  Shut down windows firewall and internet security before downloading new version. It won't open anymore.
This is what I copied from the details.
Problem signature:
  Problem Event Name:   APPCRASH
  Application Name:   xLights.exe
  Application Version:   0.0.0.0
  Application Timestamp:   5452fcd0
  Fault Module Name:   xLights.exe
  Fault Module Version:   0.0.0.0
  Fault Module Timestamp:   5452fcd0
  Exception Code:   c0000005
  Exception Offset:   00078262
  OS Version:   6.1.7601.2.1.0.768.3
  Locale ID:   1033
  Additional Information 1:   0a9e
  Additional Information 2:   0a9e372d3b4ad19135b953a78882e789
  Additional Information 3:   0a9e
  Additional Information 4:   0a9e372d3b4ad19135b953a78882e789

[sean]

send the sequence xml, the xlights_rgbeffects.xml and the name of the model you were working on to sean@meighan.net. I will take a look.

Remember, never send a XSEQ file only xml files.
thanks

[JonB256]

What version are you installing? (you didn't say)

The latest version is 3.5.2

[11Bravo]

I'll see what I can do Sean.

The version was 3.5.2

[11Bravo]

I had to rename the show directory in C:\vixen before Xlights would run.
Then I had to make a new one.  I guess I will have to start over and make new nutcracker effects.

[11Bravo]

Sean, did you figure out why xLights stop working for me?

I got it going by changing the name of the show directory, starting over and making new sequences.

[sean]

I had to rename the show directory in C:\vixen before Xlights would run.
Then I had to make a new one.  I guess I will have to start over and make new nutcracker effects.

Even if you started from start, uninstall xlights and reinstall, you dont need to recreate your sequences. Just get the xml files and the sound files into a new directory and use the 3rd file open with the xml checkbox set.

[11Bravo]

I had to rename the show directory in C:\vixen before Xlights would run.
Then I had to make a new one.  I guess I will have to start over and make new nutcracker effects.

Even if you started from start, uninstall xlights and reinstall, you dont need to recreate your sequences. Just get the xml files and the sound files into a new directory and use the 3rd file open with the xml checkbox set.

OK,  but I don't follow what you mean here in red.

[sean]

File open in the NUTCRACKERS tab has four option; 1) open an existing Xseq, 2) open a lor lms file, 3) create a new sequence from a sound file, 4) create a new sequence with no audio

In 3) , there are three check boxes,
A) none
B) audacity file
C) xml file

Check (c). Picke the right sound file and click ok. You will next be prompted for a xml file

[11Bravo]

Ah!, thanks again.