Issue with new LOR 50w Floods not getting DMX signal

[wilsonkellen]

Hey Y'all!
First time posting on here. i was a silent observer for a long time but decided to join. Hope everyone is having a good fall so far.

So i purchased a new 50w RGB flood from light o rama. We have use two older versions for almost 3 years now and wanted to add another. Well they seem to have a new board on them and it isnt playing nice like the other lights which still work great in xLights. New Boards have a white status light and the old versions have a red one.

I just cannot seem to get it to pick up the DMX signal. The other recognize it quickly. Any help or ideas would be so welcome at this point. LOR help desk basically is saying " it should work..."


Kellen

[Gilrock]

Isn't there a LOR Hardware Utility you can test the unit with?

[wilsonkellen]

The light responds to the Hardware utility ONLY. Its the only signal it recognizes unlike all the other LOR fixtures which switch seamlessly back and forth when you plug it into an Acti Dongle for DMX and but also recognizes the LOR Signal in Hardware Utility.

[Gilrock]

So you are switching the hardware used to drive it when you switch to the LOR Hardware Utility?