Upload to PixLit 16 error

[kwhanft]

Hi,
Just getting started.  Followed user manual up to point to test and upload my sequence.  Using the PixLite 16 MKII
From the Advatek software I used the IP address that came up. When upload, I get an error:
Advatek Output Upload Failed. Unable to connect.
However it shows up on my Controllers list.
Thank you,
Kurt
Maybe I will get it up an running for 2020 Xmas.  This has been off and on project for 3 years.

[keithsw1111]

Being in your controllers list does not make the IP valid nor the network path to the controller available. Both need to be true for it to work.

[EliTheIceMan]

I'm having this same issue.  Advatek has advised me it is an issue with xLights.  I know my network setup is correct as I can output to lights from xLights no problem.  We are using over 100 of these controllers so manual setup of the port config is something I would like to avoid!  It works great on Falcon!

[Gilrock]

I don't get why companies like that won't take a more active role in solving issues like this.  Would Advatek rather we steer customers away from their controllers?