Author Topic: Version 4.0.29 keeps crashing  (Read 4052 times)

Offline 11Bravo

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Version 4.0.29 keeps crashing
« on: May 12, 2015, 08:46:17 PM »
The program has crashed about 6 times. All I'm trying to do after making timing marks is place effects in the timing slots. I was able to get about 13 seconds done over a period of a few days before it started crashing.  I remember trying to get some effects to appear in the preview. Some would not appear. I was repositioning the timing marks and it crashed. I reopened the program, put the timing marks back in. But before it crashed,  I decided to do a save so that I wouldn't loose those. When I clicked on save it crashed.
I reopened it again. The timing marks got saved.
I continued to place effects in the timing marks.  One effect, the curtain, I couldn't get it to appear in the preview, so decided to delete the effect. When I did delete it, it crashed.
« Last Edit: May 12, 2015, 08:56:06 PM by 11Bravo »

Offline Gilrock

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Re: Version 4.0.29 keeps crashing
« Reply #1 on: May 12, 2015, 09:58:55 PM »
That screenshot doesn't help...it's just showing you the files we package up to help us troubleshoot if needed.  What we really need to see is the content of that backtrace.txt file it's listig to see if it shows the function where the error occurred.

Offline 11Bravo

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Re: Version 4.0.29 keeps crashing
« Reply #2 on: May 12, 2015, 10:56:49 PM »
Here it is.

Offline ValentinoRx

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Re: Version 4.0.29 keeps crashing
« Reply #3 on: May 12, 2015, 11:59:59 PM »
Gilrock,

I messed up here as well. I crashed several times in today but didn't know about that file. I have been working with XL4 now for about 5 hours straight without any issues. If it happens again I will save that file.

Offline ValentinoRx

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Re: Version 4.0.29 keeps crashing
« Reply #4 on: May 13, 2015, 01:21:17 AM »
Here's mine. Just happened again.

Offline 11Bravo

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Re: Version 4.0.29 keeps crashing
« Reply #5 on: May 14, 2015, 09:11:37 PM »
I went back to version 4.0.28. works much better for me.

Offline sean

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Re: Version 4.0.29 keeps crashing
« Reply #6 on: May 14, 2015, 09:17:45 PM »
try the latest 4.0.31, dan and gil put in a number of crash fixes.
Sean
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Offline ValentinoRx

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Re: Version 4.0.29 keeps crashing
« Reply #7 on: May 14, 2015, 10:04:01 PM »
Will do Sean. Thanks

Offline 11Bravo

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Re: Version 4.0.29 keeps crashing
« Reply #8 on: May 17, 2015, 12:42:39 PM »
try the latest 4.0.31, dan and gil put in a number of crash fixes.

thanks Sean, Dan, Gil,  sequencing going good now.

Offline wftxlites

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Re: Version 4.0.29 keeps crashing
« Reply #9 on: May 18, 2015, 05:23:26 PM »
I am having the same issue of crashing on save or render.

Here is my file as well.

Offline wftxlites

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Re: Version 4.0.29 keeps crashing
« Reply #10 on: May 21, 2015, 05:49:25 PM »
Yeah, 4.0.32 fixed it and shows probably where my error was.  I had a group that I had renamed one of the model elements and poped a new window telling me when I saved. Not sure if that was it , but all is good now.

Thanks to the programming team. You guys are completely amazing!

Greg