HI everyone,
I need some help i'm stuck. I have something called virtual receptionist at my job and its just like a work answering system, for a better idea, you call and it answers and says something like hi thanks for calling the ABC company, press one for sales press 2 for support 3 for hours of operation and so on. you get the idea. so I am trying up load/upload a greeting I had made for me to this system. in the greeting section it gives you the option to record your own voice for the messages and greeting or i has a part that allows you to upload a 16 bit pmc wav file. now i was able to find a program to convert a mp3 to a wav but this type of wav is not so common so it was so easy doing it after all but i did find it and got it to upload. so not i go to test it out and the system is saying I didn't do anything and there are no files uploaded yet. so i call optimum my carrier and they tell me the upload is not functioning yet its for the next update for this program but now its not working yet.
So this teck guy at optimum says to me, well if you going to the section were you talk into your headset mic to record your own spoken message and use some thing called a sound card loop with no wires i can press the record button and then use this look thing to start my greeting and it plays instead of me talking into the microphone on my headset mic and the system will think its me talking and it will work fine. the optimum guy said a couple of people he has spoken to have done it but he never paid any attention to it. So i am hoping someone will have some kind of an idea about this and might be kind enough to help me out. thank you guys
