Saving & Rendering hanging

[stlscott]

First off, I want to thank you for all of the hard work you guys do with XLIGHTS... it's an amazing product and so many of us appreciate it!.  I'm just reporting what I experience as some bugs.   It started with 2018.36 and seems to get worse with the newer versions.  Not every time, but at least 1/2 the time now, when I either save (which renders) or I click teh Render button, xlights l go through the render process and hang about 70-80% complete.  I let it sit for 3 hours (minimized) and it was still hung.  I had to end-task to kill it... and have to each time.  with 2018.40 the frequence of it hanging has only increased.

Additionally, I'm not sure why but the 2018 versions (as a hole) take a lot longer to render than the 2017 versions and prior did.  Even opening sequences from last year and re-render takes 2-3 times longer than
they did (without any changes) on the 2017 versions.  I'm not sure why but wanted to bring that up.

Thank you again!
Scott
 

[nmiller0113]

First off, I want to thank you for all of the hard work you guys do with XLIGHTS... it's an amazing product and so many of us appreciate it!.  I'm just reporting what I experience as some bugs.   It started with 2018.36 and seems to get worse with the newer versions.  Not every time, but at least 1/2 the time now, when I either save (which renders) or I click teh Render button, xlights l go through the render process and hang about 70-80% complete.  I let it sit for 3 hours (minimized) and it was still hung.  I had to end-task to kill it... and have to each time.  with 2018.40 the frequence of it hanging has only increased.

Additionally, I'm not sure why but the 2018 versions (as a hole) take a lot longer to render than the 2017 versions and prior did.  Even opening sequences from last year and re-render takes 2-3 times longer than
they did (without any changes) on the 2017 versions.  I'm not sure why but wanted to bring that up.

Thank you again!
Scott

Scott, can you please attach logs for the developers to review.  That is a great first step for them to identify issues.  Secondly, have you clicked on the render progress bar during the rendering?  It will show you which model or group is causing problems or that it's hanging on.  I would also turn on render cache in the settings as this may help speed things up.  As for it slowing without changing anything other than the version you're running, I'm not sure what would cause that but as software improves features and capabilities, this is sometimes the result...thus the reason computer power continues to progress to keep up with newer software Logs may help here to better understand regardless.

I was also part of a recent thread that really helped me understand how processing and rendering works in xLights.  This thread may be helpful to you as well http://nutcracker123.com/forum/index.php?topic=5819.0

[keithsw1111]

If you package the hanging sequence and send it to me I can look into why it is hanging.


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