Author Topic: Error message  (Read 4278 times)

Offline baf05

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Error message
« on: May 23, 2017, 11:35:42 PM »
Since using drop box I have been getting the following errors,

unable to laod RGB effects file

and

XML parsing error: 'not-well formed (invalid token)' at line 12 or sometimes line 13

and I loose all my models. I then have to go to my back up folder and find a back up that will start the program?

It was happening with 2017.4 32bit (on a 64bit machine).  I have today upgraded to the latest production version of xlights and I have tried to replicate the error....

so I have now been able to replicate the error with the latest version of xlights using a backup from today.  it seems to effect everything from a long way back?  until about 2 of May. 

I thought I had it sorted that date and made many backups just incase, but they all seem to have the same issue.

its now more critical that I sort this as my latest backups/files had changes to the models to make them perfect. going back to May 2 puts me back a big step!

I have tried moving the files out of drop box and into another folder and pointing xlights at that folder but I still get the same error.

I really need some help with this.
« Last Edit: May 24, 2017, 12:31:22 AM by baf05 »

Offline Phrog30

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Re: Error message
« Reply #1 on: May 24, 2017, 05:44:04 AM »
Crazy idea, but stop using Dropbox. I use Google drive, but only for my backups, not my active directory.

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Offline Gilrock

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Re: Error message
« Reply #2 on: May 24, 2017, 07:26:38 AM »
Ever thought of looking at line 12 when it says there is a problem on line 12?

Offline baf05

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Re: Error message
« Reply #3 on: May 24, 2017, 09:26:35 AM »
I do appreciate that you probably don't mean to come across as rude, however often your responses are, very rude.... big call given I need your help I know, but still, its not the first time I have read a response from you and though it....

However, as a matter of fact I have, BUT, I don't know how to code, or even how to read/interpret what is in the file.  I did in fact look, but could not even work out how to figure out where line 12 started or ended.

Not every person here shares your vast knowledge of all things coding, just your love of blinky things..... :)

Offline Gilrock

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Re: Error message
« Reply #4 on: May 24, 2017, 10:28:52 AM »
Maybe you are reading my posts with a predisposition that its going to sound rude because you saw something in the past that you thought was rude.  If you think that last sentence I posted is rude then you and I shouldn't talk.  I'll let someone less rude give you help.

Offline RandyS

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Re: Error message
« Reply #5 on: May 24, 2017, 10:59:10 AM »
Oh come on, seriously?  Gil, snarky?  NEVER............ 8)

Offline baf05

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Re: Error message
« Reply #6 on: May 24, 2017, 11:13:01 AM »
Maybe you are reading my posts with a predisposition that its going to sound rude because you saw something in the past that you thought was rude.  If you think that last sentence I posted is rude then you and I shouldn't talk.  I'll let someone less rude give you help.
or perhaps I just read some of your rude responses and call you out on them....

One would think that a demonstrated ability to even start to use a program such as xlights would show some level of intelligence, there for its fair to suggest that one would have though of looking at where was directed be the program.

As said, I don't know code, or even how to look at what I can actually see, to even figure out where line 12 (or 13) starts...

I certainly did not need your S/A response.... you knowledge of the program yes, you rudeness, clearly not!

Offline Gilrock

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Re: Error message
« Reply #7 on: May 24, 2017, 11:14:33 AM »
Nobody called Phrog's comment rude but I bet if I had said that they would.

Offline Gilrock

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Re: Error message
« Reply #8 on: May 24, 2017, 11:18:26 AM »
And you could have just responded with "Yes I've looked at that line and didn't understand it."  Then posted the line so the rest of us could take a look.  Instead you start crying about my comment accusing me of being a S/A when I thought I was asking a legitimate question.  You didn't tell us you ever opened the file.  I had to read paragraph after paragraph about all the other things you tried and that's what had me thinking geez did you at least try to look at the text file (which is not code) before losing all your models.  I think your responses to me are quite rude and I'm offended.

Offline baf05

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Re: Error message
« Reply #9 on: May 24, 2017, 11:34:37 AM »
as stated, I don't actually know where line 12 begins... however,

<?xml version="1.0" encoding="UTF-8"?>
<xrgb>
  <models>
    <model DisplayAs="Circle" StringType="RGB Nodes" StartSide="B" Dir="L" Antialias="1" PixelSize="2" Transparency="0" parm1="1" parm3="50" LayoutGroup="Default" name="Tree" parm2="37" offsetXpct="0.1359" offsetYpct="0.2959" PreviewScaleX="0.0641" PreviewScaleY="0.1194" PreviewRotation="0" versionNumber="1" StartChannel="4609"/>
    <model DisplayAs="Custom" StartSide="B" Dir="L" Antialias="1" PixelSize="2" Transparency="0" parm3="1" LayoutGroup="Default" StringType="RGB Nodes" name="Mouth" parm2="20" parm1="20" CustomModel=",,,,,,,,,,,,,,,,,,,;,,,,,,,,,,,,,,,,,,,;,,,,,,,,,,,,,,,,,,,;,,,,,,,,,,,,,,,,,,,;,,,,,,,,,,,,,,,,,,,;,,,,,,,,,,,,,,,,,,,;,,,,,,,,,,,,,,,,,,,;,,,,,,,,,,,,,,,,,,,;,,,8,,,,,,,,,,,,,12,,,;,,,8,9,9,9,10,10,10,10,10,10,11,11,11,12,,,;,,,8,18,18,18,18,18,18,23,23,23,23,23,23,12,,,;,,,7,18,18,19,19,17,16,16,15,22,22,23,23,13,,,;,,,7,20,20,19,19,17,16,16,15,22,22,21,21,13,,,;,,,,7,20,20,20,20,20,21,21,21,21,21,13,,,,;,,,,,6,6,6,6,6,14,14,14,14,14,,,,,;,,,,,,5,5,4,3,3,2,1,1,,,,,,;,,,,,,5,5,4,3,3,2,1,1,,,,,,;,,,,,,,,,,,,,,,,,,,;,,,,,,,,,,,,,,,,,,,;,,,,,,,,,,,,,,,,,,," CustomBkgLightness="0" offsetXpct="0.1360" offsetYpct="0.2820" PreviewScaleX="0.0344" PreviewScaleY="0.0500" PreviewRotation="0" versionNumber="1" StartChannel="4720">
      <faceInfo Name="BAF" CustomColors="1" Eyes-Closed="" Eyes-Closed-Color="" Eyes-Open="" Eyes-Open-Color="" FaceOutline="" FaceOutline-Color="#ff0000" Mouth-AI="1-23" Mouth-AI-Color="#ff0000" Mouth-Al="" Mouth-Al-Color="" Mouth-E="15-23" Mouth-E-Color="#ff0000" Mouth-FV="15-23" Mouth-FV-Color="#ff0000" Mouth-L="6-23" Mouth-L-Color="#ff0000" Mouth-MBP="15-17,19,22" Mouth-MBP-Color="#ff0000" Mouth-O="15-17" Mouth-O-Color="#ff0000" Mouth-U="15-17" Mouth-U-Color="#ff0000" Mouth-WQ="16" Mouth-WQ-Color="#ff0000" Mouth-etc="15-17,19,22" Mouth-etc-Color="#ff0000" Mouth-rest="15-17,19,22" Mouth-rest-Color="#ff0000" Type="NodeRange"/>

that's obviously just a small portion of the broken rgbeffects xml file.  I believe this is the one I need to get working as later on I can see a "state" that I added.

Also, if I have offended you, I apologise.

Offline Gilrock

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Re: Error message
« Reply #10 on: May 24, 2017, 11:59:58 AM »
I tell you what will be easier.  If you have a file that gives the error when you start xLights just attach the entire xlights_rgbeffects.xml file to the post and I'll try to look when I can.  Also that will let other developers and users try to help.

I'm coming close to 4,000 posts so even just a small percentage of them being when I was in a bad mood or something else leaves several folks upset.  I've actually tried to concentrate on not offending anyone but sometimes I'm tired or under pressure and I slip up.  I wasn't offended by your comment I was kidding.  I would say if you talked with everyone that met me in person at the seminar or one of the Expo's that I'm friendly and easy to get along with.  I feel now that because I've said a few mean things in the past there are several users ready to pounce on anything that's even close to being rude.  There are a few times where I've been rude on purpose but most of the time I'm trying to joke around or I'm saying something I don't consider rude.

Anyways I'm swamped right now after just having returned from the xLights seminar I had to immediately start setting up for a graduation show that happens tonight.  I have a grounding issue I have to get up there and fix within a couple hours.  Then tomorrow is takedown so just saying it might take me a couple days to help.  Hopefully someone else can open the file and find the problem earlier.  Most of the time a character got corrupted and we aren't sure how that happens but a lot of times if you post the file we can save it and you won't lose the models.  You just need to make sure you find the right backup/copy because after it detects the corruption it's probably creating a new blank file and it wouldn't help to send us that one.

Offline baf05

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Re: Error message
« Reply #11 on: May 24, 2017, 12:12:56 PM »
Thank you,

I am at work now, dam shift work, when I get home I will attach the file.

I very much appreciate the help.

Also, perhaps I went of half cocked, I do appreciate that sometimes responses are done short, sharp and to the point, I should be more thick skinned. :)
« Last Edit: May 24, 2017, 12:14:40 PM by baf05 »

Offline Phrog30

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Re: Error message
« Reply #12 on: May 24, 2017, 12:37:02 PM »
Nobody called Phrog's comment rude but I bet if I had said that they would.
My comment wasn't rude, it was crazy. 😀

Any comment can be read with a negative tone. I've never met Gil, but I've heard he's a stand-up guy. He definitely gives the most help of anyone.

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« Last Edit: May 24, 2017, 01:03:35 PM by Phrog30 »

Offline Ebuechner

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Re: Error message
« Reply #13 on: May 24, 2017, 05:05:49 PM »
I have to admit that one time I took something Gil said as rude because of the preconception I had. I've been trying to help when I can with new people to xlights, and sometimes I think I would benefit from being a little bit more direct to help shorten the conversation. I look at the amount of post that Gil has made and I'm impressed by the amount of people he's helped and the time he's devoted to this so the rest of us can enjoy it. I was a flight instructor for our local RC Club and I've taught more people than anyone else in the club from basic flight up to Advanced aerobatics and I understand the frustration that Gil must go through at times.

Offline RandyS

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Re: Error message
« Reply #14 on: May 24, 2017, 10:50:44 PM »
Even though I enjoy giving Gil a jab now and again (just to keep him humble) I have to admire him and all of the developers for being so patient with us.  It has to get a bit frustrating at times when the same questions get asked over and over, or folks dogging xlights for a problem that they inadvertently caused.  My hat is off to you all!!