Author Topic: 2018.1 xlights crashing  (Read 4303 times)

Offline Bartlettguy67

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Re: 2018.1 xlights crashing
« Reply #15 on: January 15, 2018, 07:07:10 PM »
Yes, still would not open.

I just downloaded 2018.2 and it crashes also.  It says xlights.exe has stopped working. 

I just downloaded 2017.44 and it works fine. 

I don't know where the issue could be.

Offline keithsw1111

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Re: 2018.1 xlights crashing
« Reply #16 on: January 15, 2018, 07:13:22 PM »
Start in a new show folder.

Offline Bartlettguy67

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Re: 2018.1 xlights crashing
« Reply #17 on: January 15, 2018, 07:19:52 PM »
How can I start it in a new show folder? 

I'm willing to try that to see if it'll work.  I can't get xlights to open.

Offline Gilrock

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Re: 2018.1 xlights crashing
« Reply #18 on: January 16, 2018, 05:21:18 AM »
1)  Close xLights.
2)  Rename your show folder with something like "_backup" in the name.
3)  Launch xLights from a command prompt using the /w option.
4)  Upon launching xLights will prompt you for a show folder so you need to create a blank directory.

Offline Bartlettguy67

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Re: 2018.1 xlights crashing
« Reply #19 on: January 16, 2018, 07:53:26 PM »
Tried that and it still didn't work.  Nothing will work above the 2017.44.

This is a new desktop with windows 10.    I'm not sure why it's not working.

Offline Gilrock

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Re: 2018.1 xlights crashing
« Reply #20 on: January 16, 2018, 09:18:59 PM »
Can you either capture a video showing all those steps fail or get into zoom with an expert user sometime?

Offline Bartlettguy67

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Re: 2018.1 xlights crashing
« Reply #21 on: January 18, 2018, 08:11:22 PM »
I know this might sound like a dumb question, how do I get into zoom?

Offline keithsw1111

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Re: 2018.1 xlights crashing
« Reply #22 on: January 18, 2018, 09:59:19 PM »
Blue button XLights.org

Offline keithsw1111

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Re: 2018.1 xlights crashing
« Reply #23 on: January 19, 2018, 02:41:50 PM »
Have you been into zoom yet to get help ... we have looked at your files and cant reproduce the problem and I am keen to get you going again.

Offline Gilrock

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Re: 2018.1 xlights crashing
« Reply #24 on: January 20, 2018, 07:20:33 AM »
Yeah we don't always just hangout in the Zoom channel but if you can get in the xLights Facebook group just post a request for help and there is almost always power users that can help.

Offline Bartlettguy67

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Re: 2018.1 xlights crashing
« Reply #25 on: January 22, 2018, 08:08:43 PM »
I just downloaded 2018.3.  I had to tweak my models because Xlights could not figure the start channel on 4 groups.  Once I did that, 2018.3 is working.

Offline Gilrock

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Re: 2018.1 xlights crashing
« Reply #26 on: January 23, 2018, 06:54:08 AM »
Ummm what?  Keith did a new feature get added?  Groups don't have start channels.  Sounds like you had circular dependencies in your models.

Offline keithsw1111

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Re: 2018.1 xlights crashing
« Reply #27 on: January 23, 2018, 10:19:07 AM »
No new feature adding start channels to groups.

Offline Bartlettguy67

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Re: 2018.1 xlights crashing
« Reply #28 on: January 26, 2018, 06:48:59 PM »
I'm not sure what happened.  I had a model setup running 12 candy canes together, all doing the same thing.  Then I had them broken down into groups of three.  For some reason it didn't like the names that I had, so I renamed them and it's working now. 

Before I couldn't even get xlights to work on the versions between 2017.44 and 2018.3. 

I'm glad to get it working and thanks for looking to see what could have been the issues.

Offline JonB256

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Re: 2018.1 xlights crashing
« Reply #29 on: January 27, 2018, 05:09:11 AM »
I'm not sure what happened.  I had a model setup running 12 candy canes together, all doing the same thing.  Then I had them broken down into groups of three.  For some reason it didn't like the names that I had, so I renamed them and it's working now. 

Before I couldn't even get xlights to work on the versions between 2017.44 and 2018.3. 

I'm glad to get it working and thanks for looking to see what could have been the issues.

You don't mention the problematic names but keep in mind that all xLights data is stored in XML files and you can sometimes use characters that will confuse the parsing during file load.

I would mention the names you needed to change and perhaps the programmers can create a filter to allow them or at least get past the error.