Author Topic: Debug Report  (Read 3649 times)

Offline Phrog30

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Debug Report
« on: April 04, 2015, 05:34:33 PM »
When trying to add an effect.  I just created a new file, created some models (windows), this happens when dragging effect into timing mark. This happens every time, tried 5 times. Only way to close is end task.

James

Offline Gilrock

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Re: Debug Report
« Reply #1 on: April 04, 2015, 07:18:39 PM »
I assume you're using version 4.0.14?
Have you been using any of the other recent versions so we know if this behavior just started happening?
I copied the files from your debug report and I can drop effects without a crash so not sure what's wrong.

Offline Phrog30

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Re: Debug Report
« Reply #2 on: April 04, 2015, 09:09:46 PM »
Using 4.13.  This is brand new laptop, so fresh install, started from scratch.  I will try 4.14.

Offline Gilrock

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Re: Debug Report
« Reply #3 on: April 04, 2015, 10:40:48 PM »
We did fix a few possible drag and drop crash scenarios in version 4.0.14 and that's the type of crash you had so hopefully its fixed in the new version.

Offline Phrog30

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Re: Debug Report
« Reply #4 on: April 05, 2015, 07:17:49 PM »
Installed latest, I didn't get a crash this time while placing an effect, but did get one when I closed the app (without saving).  Tried a second time, it didn't crash.

Gil, I mentioned before how when placing effects on windows as a group the effects are not the same.  Please try and duplicate this with the files I sent the last time.  Simply place the bar effect and notice how the lower windows are different than the upper (the effect isn't symmetrical).  Now, the windows are different, but I don't remember this being a problem with XL3.

James

Offline Gilrock

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Re: Debug Report
« Reply #5 on: April 05, 2015, 07:57:59 PM »
I took a look and the problem is in your model setup.  You have every window starting at channel 1 so all the windows will look like copies of each other.

Offline Phrog30

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Re: Debug Report
« Reply #6 on: April 06, 2015, 01:29:00 PM »
Thanks Gil.  Sorry, I was unaware that hardware setup mattered.  I guess I'm used to Vixen 3.

James