Author Topic: Beta ver 4.1.4 crash  (Read 4221 times)

Offline 11Bravo

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Beta ver 4.1.4 crash
« on: June 11, 2015, 09:48:51 PM »
Gee, I was doing fine till I upgraded again.  When I do a save, all the tools gray out and program stops responding. Have to "X" t to start over.

Offline Gilrock

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Re: Beta ver 4.1.4 crash
« Reply #1 on: June 11, 2015, 09:57:35 PM »
If you have a sequence that exhibits this every time you try to save then share the sequence along with the other files needed for us to reproduce  your setup.

Offline 11Bravo

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Re: Beta ver 4.1.4 crash
« Reply #2 on: June 11, 2015, 11:32:02 PM »
Which other files should send? I forgot what I sent the last time I sent some in

Offline gerry

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Re: Beta ver 4.1.4 crash
« Reply #3 on: June 12, 2015, 12:29:09 AM »
Hi,

Send (zip into one file) the xml file of your seq , your mp3 file,  your xlights_networks , xlights_rgbeffects and backtrace.txt (if one exists)
if there is an xlights_dbgrpt file in your show directory that corresponds to that time , then send that as well, but it may not exist.
Also, watch the status line at the bottom and see what it last says.

Gerry

Offline JonB256

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Re: Beta ver 4.1.4 crash
« Reply #4 on: June 12, 2015, 04:47:38 AM »
I don't think the mp3 is needed in most cases

Offline gerry

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Re: Beta ver 4.1.4 crash
« Reply #5 on: June 12, 2015, 04:55:53 AM »
I don't think the mp3 is needed in most cases

I agree, but thought it would be good to include as (IMHO) , it is nice for the person debugging the issue to hear the music whilst executing the sequence - but that is just me...
Gerry

Offline scuba

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Re: Beta ver 4.1.4 crash
« Reply #6 on: June 12, 2015, 03:29:27 PM »
Clicked on View/Windows/Model Preview....crash

Offline Gilrock

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Re: Beta ver 4.1.4 crash
« Reply #7 on: June 12, 2015, 04:12:03 PM »
scuba I can open your stuff and do those steps and it doesn't crash.  I do notice for your Standard Perspective the Model and House Preview windows must have been on a second monitor.  It also looked like you like to use the '&' character for some of your model names which might cause the xml parser problems.

Offline gerry

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Re: Beta ver 4.1.4 crash
« Reply #8 on: June 13, 2015, 06:29:52 AM »
Clicked on View/Windows/Model Preview....crash
Just a thought... Have you defined the channels and universes on the setup tab,  such that it covers all those in your model ?
Gerry

Offline 11Bravo

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Re: Beta ver 4.1.4 crash
« Reply #9 on: June 13, 2015, 09:47:03 AM »
I am having problems trying to send to a zip file. Seems as my  reply won't process when I click "post"

Offline gerry

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Re: Beta ver 4.1.4 crash
« Reply #10 on: June 14, 2015, 02:21:28 AM »
I am having problems trying to send to a zip file. Seems as my  reply won't process when I click "post"

You could upload to dropbox and post a link if you cant attach here.
Gerry

Offline gerry

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Re: Beta ver 4.1.4 crash
« Reply #11 on: June 14, 2015, 02:30:11 AM »
for the most recent crash report attached , I had created a papagayo seq using the cl pg tab, then closed xl , reopened that seq , rendered etc, toggled the nodes , then I dropped an "on" effect in a blank cell. (There is only one model defined).
(I may have tried to delete the On effect just dropped or undo it when it crashed).

For the earlier crash report , I was also fiddling about in the same area (with nodes toggled on) trying to understand whether I could edit the papagayo that had been "imported" by the earlier step, but don't remember exactly what key I had pressed when it crashed as I tried a few . Attaching in case it is of use.   
Gerry

Offline scuba

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Re: Beta ver 4.1.4 crash
« Reply #12 on: June 14, 2015, 09:00:24 AM »
I'm using two monitors and the "&"...I'll change the name.

Offline 11Bravo

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Re: Beta ver 4.1.4 crash
« Reply #13 on: June 14, 2015, 09:12:47 AM »
Here's my files in dropbox.  When I was modifying the effect with Text near the start of the sequence, I was experiencing the crash. Then I decided to make a change in the effect and do a "save" at that point, and the program stops responding when clicking save.
https://www.dropbox.com/sh/0m321bj0v7nsqj8/AADRT66xfNjhPbFPaNXVlbsRa?dl=0
« Last Edit: June 14, 2015, 09:17:03 AM by 11Bravo »