models disapeared

[santa25]

Ok all models have disapeared, does anyone know how I can retrieve them or do I need to re do them ? thanks.
when I click on models there is nothing there and click on model groups and nothing there either.

[gerry]

Hmm..

Did you get any sort of crash ?

If you have a backup , they should be in xml_rgbeffects.xml in your show directory.

[Gilrock]

Yes this is happened to a few and I take this as the most serious issue right now.  There are a lot of us that aren't having any problems so it's been hard to figure out what's causing this.  I can only assume it has to do with the code I added that detects when your effect file version is old and tries to update all your presets.  I also found that we had about 22 locations in the code that save that file and the user doesn't know it's happening in most of them.

So I want to change it so that we only save when the user hits a Save button, saves the sequence, or saves on exit.

[JonB256]

I was able to repeatably make my "models" disappear from the Sequence Elements window.

When I first open a sequence and then right click to get the "Edit Display Elements" window, all my models and views are there and as expected.

Then I moved it. Moved it again, but this time it Docked instead of Floating.

When I Un-docked, it is 100% empty. Could not get it to redisplay without exiting Nutcracker and restarting.

JonB

[Gilrock]

Are you using version 4.1.12?  If not then try it and report back.

[JonB256]

Yes - it is the latest 4.1.12 version (thought I put that in. )

I can still see all the models in the view when "docked"  but once docked, it just goes blank when Floating.

[Gilrock]

Do you know how to make videos?  It's not happening to me it displays fine docked or undocked.  Sometimes users are doing something we don't realize by your description. 

[gerry]

I am not sure if it will make any difference (and whether that is still required) , but have you saved a default perspective (with the windows you normally use and positions ) and if yes , do you still have the issue ?

[JonB256]

I'll get a video done, but have discovered:

First - I do have saved Perspectives. Not a problem.

When I dock the Sequence Elements to the Top (above the Timeline), then Undock, that is when it goes blank.
When I re-dock, it comes back.

BUT - if I dock to the left side of the screen and THEN undock, it is all visible. All views and models are visible.

so, it is position dependent for the docking error.  Again, this is in 4.1.12.  I never noticed in earlier versions because I never did it.

[Gilrock]

We were actually thinking of blocking that top dock position above the timeline because there are other position errors it causes.  If you have more than a page of models you will find you can't scroll down to the bottom if you dock up there.  We didn't write all that docking code so its easier just to disallow that position than try to fix whatever issue is buried deep in that code.  There are no windows that look right docked there anyways.

[JonB256]

I only docked there accidentally. It is very unusable, but surprised me when I undocked and it went blank. I thought it might be related to the other "where did my models go?" questions.

Feel free to block that action. I won't do it again (on purpose).

(but then I go watch Sean's newest video about VAMP plug-ins and he has it Docked at the top!!)

[Gilrock]

I really think the panel is just not refreshing when it's torn away so the display offsets are all off.  You could probably grab the side of the panel and force a resize to fix it if it allows that.

[JonB256]

You could probably grab the side of the panel and force a resize to fix it if it allows that.

Yes, a Resize (made it wider) did bring all the view and model info back into the Floating window.  Thanks.