One of my single channels is not working in Xlights

[Realtor Mike]

Sean helped me with my setup and was very helpful.  Everything is working except for one of my single strand channels.  It works in test mode, but not when running a sequence.

[jeffl]

I'm wondering if the channel on the model isn't correct?

[gerry]

When u say not working - is that it does not come on or does but incorrectly ?

Check that the color assigned is correct and matches your definition or is white - this is the most common problem.


If that is correct - then try dropping a White ON for 5 secs in a new seq and see what happens (to ensure that there is no overlap with another model definition)

[Realtor Mike]

Here is an update that perhaps will help you help me.  The channel in question works on one of my five sequences, so it has to be a software issue is my guess.  What do you suggest?

[jeffl]

Might help to post an image of the sequence data and model properties of the sequence/channel that does not work.

[Realtor Mike]

How do I obtain the data?

[sean]

Screen shot of model screen, screen shot of the sequencer tab that shows effects dropped on that model. Use windows snipping tool to make screen shots or do a print screen and then paste into paint


Sent from my iPhone using Tapatalk

[Realtor Mike]

Sean, this was from the model setup you and I did on the phone. Nothing is coming up on the preview, but the lights work except for the House Upper.

[sean]

post picture of setup tab, also post picture of model screen showing House Upper.
Test the channel using the TEST tab for that particular channel.

[Realtor Mike]

Here are the screen shots with House Upper below the matrix, and the test worked fine.  Do you think I should try and reconvert the LOR files?

[Realtor Mike]

After I sent those screen shots, I decided to try one more thing.  I opened one of my sequences and re-imported effects to refresh my models.  The first was a success and I did it to the other sequences and everything now works.  Thank you for being patient and working with me.  We shall see how tomorrow night goes.