Can't load a sequence with .40

[amtrak115]

just got back from a road trip, downloaded .40; installed it then tried to load a sequence.  xlights crashed.  tried again and click on Layout tab, xlights crashed.  redownloaded and reinstalled and tried to load a sequence again.  Xlights crashed. 
...
attached screen shot of xlights...cpp.log file

any thoughts or ideas??

Barry

[keithsw1111]

Pls attach the crash dump or package up you log files using the tools menu and post them to us.

[amtrak115]

here the log files

[keithsw1111]

So can you load the sequence at all. Both of the crashes I can see seem to be related to paste and undo. Not a sequence loading problem.

[amtrak115]

Here's the exact steps.......

lauch xlights....normal

click on sequence tab....Crash....

dialog attached......

Relauched xlights....normal

packaged log files....attached.

[keithsw1112]

ok ... I now see what is going on. Its not actually crashing ... its actually hanging and windows is detecting that. I was looking for crashes in the logs.

I am going to speculate here ... I think it is a perspectives problem. I have attached a new rgbeffects file. Please backup your existing one then overwrite it with this one and see if it works.

[amtrak115]

no change

[Gilrock]

I can open up your show without errors.  So were you running version 2016.39 successfully?

[amtrak115]

yes i was running fine with .39. 

.40 has been flaky.  one time it crashes as soon as I go to the sequence tab.  next time I can click on sequence then open select a sequence then crash...next time pick a different sequence it loads and executes, pick the original sequence loads and executes...close everything out...crashes as soon as i select the sequence tab. 

keith basically reset my perspectives back to default and that did not change anything.

just tried it again.  select the sequence tab.   the windows borders for all the different windows on the sequence tab (screenshot attached)

also attached the log files

[amtrak115]

I'm starting to wonder if I'm running into a graphics issue with the AMD Graphics card.  I reloaded xlights .40 on an intel laptop and it worked fine.  reloaded .40 on my amd home computer...and it fails as documented above.  any thoughts on the AMD Graphics board ?

[dkulp]

Once 41 is out, there are a bunch more debug settings I can give you to get more info in the logs related to the ATI stuff.

[amtrak115]

I'll probably need the debug switches...I just downloaded .41 and am still having the same issues.  Tell me how to turn more detail debugging to the log and I'll send everything back

Barry

[dkulp]

In the directory where the xLights.exe is found should be a xlights.windows.properties file.   You need to edit that (notepad should be fine).   Change the lines:

Code: [Select]

log4cpp.category.log_opengl=INFO, A1
log4cpp.category.log_opengl_trace=INFO, A1

to

Code: [Select]

log4cpp.category.log_opengl=DEBUG, A1
log4cpp.category.log_opengl_trace=DEBUG, A1


[amtrak115]

here's the log file after turn on those two debug items....

launched xlights.
clicked on "sequence" tab.
Crash....

[dkulp]

Honestly, I have no idea... The wave form was created and all the GL data is sent to the card.   The ONLY thing after this on the GL side of things is the SwapBuffers.

That said, I did see some "strange" values due to the timeline not being initialized.    Can I ask a few questions:

1) If you go to the Layout tab, does that display?

2) If you open xlights and immediately open a sequence that includes audio BEFORE going to the sequence tab, does that work?  That should have at least initialized the data that I was seeing being used before it was initialized.