Author Topic: Missing elements on House preview when played  (Read 3115 times)

Offline jerrywolfer

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Missing elements on House preview when played
« on: June 07, 2017, 03:48:54 PM »
The sequence output controls all of the pixels as programed, but no pixel graphics play on the Hose Preview.
I don't know when they stopped working on the House Preview when played.
I have updated xLights several times over the last year and moved the software to a new computer.
Is there a way to get preview to work again without creating all new elements onto the House Preview ?
Photo attached for explanation.

Offline Gilrock

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Re: Missing elements on House preview when played
« Reply #1 on: June 07, 2017, 05:02:38 PM »
Can you switch your Preview dropdown to "All Models" and then lets see what you have?

Offline jerrywolfer

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Re: Missing elements on House preview when played
« Reply #2 on: June 07, 2017, 05:52:19 PM »
Thanks,  its the same. see attached.
Is there an old .html file I can search for on my computer?

Offline Gilrock

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Re: Missing elements on House preview when played
« Reply #3 on: June 07, 2017, 06:15:05 PM »
Could be a graphics driver issue since you say you moved to a new computer.  Try reducing the OpenGL setting to 2.x or 1.x under Settings menu.  You need to restart xLights after each switch.

Offline Gilrock

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Re: Missing elements on House preview when played
« Reply #4 on: June 07, 2017, 06:16:48 PM »
You're models exist or they wouldn't be listed on the left.  Its a rendering issue.  If reducing the OpenGL setting fixes it then see if you can update the graphic driver in the machine.

Offline jerrywolfer

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Re: Missing elements on House preview when played
« Reply #5 on: June 07, 2017, 06:22:55 PM »
Tried it on old computer , gone there too?
Oh, the model is not listed on the left, why?
thanks

Offline Gilrock

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Re: Missing elements on House preview when played
« Reply #6 on: June 07, 2017, 07:46:15 PM »
Old computer has a different problem...which problem do you want to fix?  Did you try the OpenGL setting I told you to on the new computer?

Offline jerrywolfer

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Re: Missing elements on House preview when played
« Reply #7 on: June 07, 2017, 07:50:05 PM »
Ops sorry tried opengl on both computers 1 and 2 and auto.

Offline Gilrock

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Re: Missing elements on House preview when played
« Reply #8 on: June 07, 2017, 08:36:13 PM »
Start xLights select menu Tools -> Package Log Files and post the zip file that is saved.

Offline jerrywolfer

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Re: Missing elements on House preview when played
« Reply #9 on: June 08, 2017, 08:03:28 AM »
attached log file.
xLights is amazing, before that I only used LOR, which has not been used for 2 years now.
Again, thanks for the help.

Offline Gilrock

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Re: Missing elements on House preview when played
« Reply #10 on: June 08, 2017, 08:38:49 AM »
You didn't do what I asked.  I said run the command "Package Log Files" and give me the resulting zip.  If you thought that only gives me the log file you posted that would be incorrect.

Offline jerrywolfer

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Re: Missing elements on House preview when played
« Reply #11 on: June 08, 2017, 08:43:26 AM »
Yiks, I need to learn how to read...
Sorry, here it is.
« Last Edit: June 08, 2017, 08:45:49 AM by jerrywolfer »

Offline Gilrock

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Re: Missing elements on House preview when played
« Reply #12 on: June 08, 2017, 09:27:36 AM »
Just looking at your xlights_rgbeffects.xml file as text it appears all your X and Y position values are 0.  Can you select a model and goto the size properties panel and drag some sliders around to see if you can make it appear.

Offline jerrywolfer

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Re: Missing elements on House preview when played
« Reply #13 on: June 08, 2017, 10:09:08 AM »
Yah that works ok. I can create a new line and can size ok.
Thanks for all of your time here, much appreciated.
I will recreate a new model. 
I know that works, just didn't want to have to do it when it had worked for over a year or so.
again, thanks
No worries, Sh.. happens.

Offline Gilrock

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Re: Missing elements on House preview when played
« Reply #14 on: June 08, 2017, 11:32:20 AM »
I didn't say anything about creating new models.  All you're models are still there in the file.