Imported images have black square that shouldn't be there

[chadowamsley]

Hello

I purchased a New laptop, And downloaded 18.4 64 bit xlights to setup everything. Now when I open a couple of sequences that have purchased mega tree sequences, images have black square in them. Not sure what's going on. Old laptop was windows 7, new laptop is windows 10 of that matters. Looking for Help if somebody has any.

Thank you

[chadowamsley]

I've tried deleting the model and adding it back. Also tried uninstalling and reinstalling xlights.

Only way I can get the square gone, and image look right, is to go into effect settings, select each picture individually and update. But there are a lot of pictures.

Only an issue on the 2 or 3 I have from holiday sequences. I have another from another website which doesn't have this issue.

[chadowamsley]

I was able to delete all effects on the tree, place an off effect on the tree, save it, then import the tree sequence with no issues. Only tried one of the couple I have, but it seems to be working this way which is fine by me.