serious issue!!

[charlie-68]

I just downloaded the last up date to xlights this am and it seems to have serious issues with xlights. I have seem to have lost my setup tab, layout tab and sequences. all the render caches are saying "no match to your search". None of the files are opening (xlights-keybindings; -networks; -rgbeffects).  It looks like a new install of xlights. I have a backup on a thumb drive but I have made changes that are backed up. What happened and could it effect other peoples programs??  Charlie J

[Ebuechner]

Sounds like you just need to redirect xlights to your show directory.

[charlie-68]

I have checked the show folder and it appears ok. I can see my files when I open my documents file and checked the file names are correct. I must be doing something wrong, but I do not know what it is? I just changed the show folder and back to what I thought it should be and still nothing. This is interesting as I have xlights on two computers 1) my regular computer which I use all the time and 2) my show computer which I only use my show. My regular computer is where I experiment with new effect ideas, after I get them working I then enter the iofo to my show computer. Its only my show computer that I'm having trouble with. With all this the address lines are the same other than the computer name.

[Gilrock]

So the program is starting but everything is blank like you have never added anything to setup or layout.
First look at the Setup tab where it lists the Show folder.  Is that correct?
Close xLights and open up the xlights_rgbeffects.xml file in Notepad++ and see if all your models are listed.  If it's not populated then you'll need to grab your show directory files from a backup or the other PC.
If xLights is starting up that means you should be able to do a Package Log Files and post the zip file and we can tell you what folder its using and whether anything looks wrong in the log.

[Gilrock]

You might not be a member of the Facebook group but if you were you can usually ask for help and jump into the xLights Zoom channel and someone can remotely look at your stuff and get it fixed up.

[charlie-68]

I'm not a Facebook user so I'll send you the files. I hope this is what you need.  Charlie J.

[charlie-68]

I have stopped and restarted xlights no change. Yes it looks like a new install with all tabs blank. In the setup tab the show folder appears ok. I have a backup on a thumb drive but I could get it to upload to xlights.  Charlie J.
PS I know the xoom is Wed. evening but what time?

[Ebuechner]

You can log into Zoom anytime you would like.
There's five people in there right now.

[Gilrock]

Your xlights_rgbeffects.xml file is completely empty so yes it looks like a blank show directory.  So you gotta do like I said and copy your stuff from a backup that has your models or another PC where you say its working.

[charlie-68]

My orginal  question is not answered. Why when I downloaded the up date did all these files get deleted or moved? I have been trying to get my files back but I not been able to as of yet. It seems that when I try to move a file to xlights it gets blocked. I may try to get xoom tonight to see if I can be helped.  Charlie J.

[charlie-68]

I'm not able to login to zoom as I not a company! I tried a reset, finally deleted it all and I'm having to start fresh. sequences and all .

[keithsw1111]

You don’t need to be a company to log into zoom. You just click the zoom link and it connects you.

As for your issue it is bound to be something simple so focus on getting connected to the zoom call and try to resist doing any more damage to your setup.


Sent from my iPhone using Tapatalk

[Gilrock]

My orginal  question is not answered. Why when I downloaded the up date did all these files get deleted or moved? I have been trying to get my files back but I not been able to as of yet. It seems that when I try to move a file to xlights it gets blocked. I may try to get xoom tonight to see if I can be helped.  Charlie J.

Well because the answer to the first question is no the update did not delete or move any files.  And if you can't move files into the Show folder then it sounds like you are trying to put them in the folder where the xlights.exe resides.  That's not your show folder at least it better not be.  The OS protects you from writing stuff there.

[Gilrock]

This is your show folder.  Is that where you are trying to put the files?
C:\Users\Charles-Christmas\Documents\Christmas 2018

[Ebuechner]

You don’t need to be a company to log into zoom. You just click the zoom link and it connects you.

Sent from my iPhone using Tapatalk

I don't know if you're aware of it but the new Zoom Link in help on xlights takes you to a sign up page not a meeting page with the ID number like the link at xlights.org.