Author Topic: Changing model start channels, crash!  (Read 810 times)

Offline Martin Lamers

  • Newbie
  • *
  • Posts: 14
    • View Profile
Changing model start channels, crash!
« on: December 01, 2020, 08:03:55 AM »
I was changing the start channels of a model, I made the desired changes in the start channel window then closed the window. I received the BUG report screen, hit close and XLights program closed. When I reopened XLights and checked the model, the info about the model was not what I imputed, even the IP address was wrong.
When I click on the model line the bug report screen comes up.
Can I stop the bug screen from opening?
 

 

Offline keithsw1111

  • Administrator
  • Hero Member
  • *****
  • Posts: 2733
    • View Profile
    • Kellyville Christmas Lights
Re: Changing model start channels, crash!
« Reply #1 on: December 01, 2020, 10:39:32 AM »
Tools package log files and post them here. Also tell us which model to click on to reproduce the problem.

Offline Martin Lamers

  • Newbie
  • *
  • Posts: 14
    • View Profile
Re: Changing model start channels, crash!
« Reply #2 on: December 01, 2020, 12:51:04 PM »
Log file attached, note, the model is PIXEL POLES. The pc is a stand alone note connected to internet.

Thanks for your help!

Offline keithsw1111

  • Administrator
  • Hero Member
  • *****
  • Posts: 2733
    • View Profile
    • Kellyville Christmas Lights
Re: Changing model start channels, crash!
« Reply #3 on: December 01, 2020, 02:57:18 PM »
Yeah that is not the file tools package logs produced.

Offline Martin Lamers

  • Newbie
  • *
  • Posts: 14
    • View Profile
Re: Changing model start channels, crash!
« Reply #4 on: December 01, 2020, 05:01:27 PM »
OK sorry, ?????

Offline Martin Lamers

  • Newbie
  • *
  • Posts: 14
    • View Profile
Re: Changing model start channels, crash!
« Reply #5 on: December 01, 2020, 09:15:12 PM »
I hope this is what you need! running XLights 2020.35

Offline ozaz

  • Full Member
  • ***
  • Posts: 188
    • View Profile
Re: Changing model start channels, crash!
« Reply #6 on: December 01, 2020, 09:40:21 PM »
running XLights 2020.35

What's the bet the first thing the Devs will say is "update to the latest version" (2020.51 as at 2/12/2020)
lol
I know just enough to be dangerous :0

Offline Martin Lamers

  • Newbie
  • *
  • Posts: 14
    • View Profile
Re: Changing model start channels, crash!
« Reply #7 on: December 03, 2020, 05:24:44 PM »
no word yet

Offline keithsw1111

  • Administrator
  • Hero Member
  • *****
  • Posts: 2733
    • View Profile
    • Kellyville Christmas Lights
Re: Changing model start channels, crash!
« Reply #8 on: December 03, 2020, 11:03:11 PM »
Running in 2020.51 i opened your show. Went to layout. Clicked on every model ... I dont see a crash.

Offline Martin Lamers

  • Newbie
  • *
  • Posts: 14
    • View Profile
Re: Changing model start channels, crash!
« Reply #9 on: December 04, 2020, 04:51:32 AM »
it was pixel pole #1, when I clicked on it the report bug window came up, when I canceled the bug window XLights shut down. Thanks!!

Offline Martin Lamers

  • Newbie
  • *
  • Posts: 14
    • View Profile
Re: Changing model start channels, crash!
« Reply #10 on: December 04, 2020, 05:16:46 AM »
I was running, 2020.35, is it possible that using 2020.51 to check the issue could have fixed the issue?

I was working on resetting the start channel to fix an issue, when I reset the start channel in the Start channel pull down window the problem started, it appeared XLights was having an issue resetting the start channel.

I was able to assign the pixel poles #2 - #12 to follow a different model thus eliminating #1.
This work around accomplished the desired result. I am good with going with this until the show season is over!

Offline allknowing2012

  • Sr. Member
  • ****
  • Posts: 386
    • View Profile
Re: Changing model start channels, crash!
« Reply #11 on: December 04, 2020, 06:48:50 AM »
I believe that is what Keith was saying .. it works fine in .51.

Offline Martin Lamers

  • Newbie
  • *
  • Posts: 14
    • View Profile
Re: Changing model start channels, crash!
« Reply #12 on: December 04, 2020, 08:26:31 AM »
Thanks for the impute