Author Topic: windows 10 2021.28 crash after splash screen  (Read 1071 times)

Offline dfwtx

  • Newbie
  • *
  • Posts: 4
    • View Profile
windows 10 2021.28 crash after splash screen
« on: September 11, 2021, 06:58:58 PM »
windows 10 2021.28 crash after splash screen.  I tried to uninstall and reinstall. Any one else see this issue?

This is in the log file:

2021-09-11 20:30:00,700 15796 log_base [DEBUG] CreateSequencer: Creating Panels.
2021-09-11 20:30:00,700 15796 log_base [DEBUG]         Sequencer grid.
2021-09-11 20:30:00,700 15796 log_base [DEBUG]                 Creating main sequencer
2021-09-11 20:30:00,703 15796 log_base [DEBUG]                 Creating Timeline
2021-09-11 20:30:00,703 15796 log_base [INFO] If xLights crashes after this log message then the root cause is almost always a problem between OpenGL and their video drivers.
We recommend they download the latest drivers from their card provider ... not from their operating system provider.
2021-09-11 20:30:00,769 15796 log_base [CRIT] Crash handler called.
« Last Edit: September 11, 2021, 07:42:56 PM by dfwtx »

Offline dfwtx

  • Newbie
  • *
  • Posts: 4
    • View Profile
Re: windows 10 2021.28 crash after splash screen
« Reply #1 on: September 11, 2021, 07:54:03 PM »
I figured it out.  It seems you must set the nvida card setting to auto or xlights will not start.

Offline Gilrock

  • Supporting Member
  • Hero Member
  • *
  • Posts: 6946
    • View Profile
Re: windows 10 2021.28 crash after splash screen
« Reply #2 on: September 13, 2021, 07:14:18 AM »
If you mean the OpenGL setting in xLights it defaults to Auto unless you changed it.  You only should touch that setting for troubleshooting.