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« on: August 16, 2015, 11:40:38 AM »
Hi guys,
Running into a problem with a buddy of mine.... XL4 is hanging when we try to render or save, XL hangs. We need to crash XL4 at that point to recover.
Setup:
Laptop A: running XL4.2.1
Laptop B: running XL4.2.1
San Device 6804 - port 4 output DMX universe 13 to LOR CTB16
We're starting our models at Universe 13, channel 33 and then go from there on up. We do this because we've got some legacy stuff that take up the lower universes and channels.
With laptop A all the hardware is working with testing and sequences. With all legacy channels and hardware attached, everything works fine. Can create or edit new sequences, render and save.
The problem comes when we try to create a new sequence starting on Laptop B. On this laptop, we're starting at Universe 13, channel 33. Setup is fine - channel testing works fine. Model creation is identical to Laptop A.
Sequence creation works fine, but the system hangs indefinitely when we try to render or save. Also, we can't open any working sequence from Laptop A to Laptop B, although I suspect this is a difference in models and layout issue. It looks like its opening, but no data is present.
In thinking that maybe Laptop B was the issue, we re-created the same problems on a desktop computer with a fresh install of XL4.2.1. We have the same hang when we try to create and save a sequence which starts at Universe 13. Haven't tried the full model layout on the desktop yet.
Any ideas on what could cause XL to hang when the only real difference we can see is the start at Univers 13?
dave