Win8 x64 new install crashing

[SLIMaxPower]

I have tried the past 3 versions of xlights on my main pc running Win 8 x64, 4690K cpu, 16gb ram, 980ti etc.


The software installs fine but when started, it doesn't load up, although it does show in start manager using around 30% cpu. If I double click xlights again another instance loads into task manager, but the program never starts.


I have xlights installed on PC's/Laptops running Win7 x64 to Win10 x64, but cannot get it running on this pc.

[Gilrock]

If you can find the xlights_log4cpp file and post it that would help.  It's usually created in your user directory like c:\Users\Noob\AppData\Roaming .... or maybe the Local subdirectory.

[keithsw1112]

From the logs it is not clear what is going wrong but it is clear it is something bad. I can see it crashed in 52, 51 and now 40 ... not only that but it crashes lots of times.

I would start with the assumption there is something wrong in your show directory. Try renaming it and when prompted for it create a brand new one. If that then starts then I suggest you send us your xlights_rgbeffects.xml and xlights_networks.xml files to see if we can reproduce the problem.

If it still wont start then at that point I would be tempted to go in and totally delete the C:\Program Files (x86)\xLights folder and retry with v53 and repeat the steps above.

[garyh]

My son's computer had the same issue with xlights not starting up.  After the clean install of Win10,  xlights opened, but we noticed the hard drive light was on too much--this led us to a failing hard drive (downloaded the hdd manufacturers software to test it).

Also I've gotten xlights to fire up by making a new user account on the PC and viola it started right up...

[SLIMaxPower]

From the logs it is not clear what is going wrong but it is clear it is something bad. I can see it crashed in 52, 51 and now 40 ... not only that but it crashes lots of times.

I would start with the assumption there is something wrong in your show directory. Try renaming it and when prompted for it create a brand new one. If that then starts then I suggest you send us your xlights_rgbeffects.xml and xlights_networks.xml files to see if we can reproduce the problem.

If it still wont start then at that point I would be tempted to go in and totally delete the C:\Program Files (x86)\xLights folder and retry with v53 and repeat the steps above.

This PC has never had xlights on it. I use an i5 machine in the mancave to do sequences and either laptops or falcon pi for shows.

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[SLIMaxPower]

My son's computer had the same issue with xlights not starting up.  After the clean install of Win10,  xlights opened, but we noticed the hard drive light was on too much--this led us to a failing hard drive (downloaded the hdd manufacturers software to test it).

Also I've gotten xlights to fire up by making a new user account on the PC and viola it started right up...

This machine only has ssd's and all report fine.

Will check tonight with an alternate account.

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[keithsw1111]

So you have never ever run xlights on this machine. So it should not even know what your show directory is.

[SLIMaxPower]

installed and run on an alternative account, asked for show dir location,  cancelled and copied show dir from a usb stick -  all good
Tried on normal account,  freezes up as before


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[SLIMaxPower]

So you have never ever run xlights on this machine. So it should not even know what your show directory is.

That's correct.  As I stated in my post,  I have tried the last 3 versions and end up with the same result -  I never get the option of choosing a show directory -  just task man freezing.  Xlights GUI never loads.

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[Gilrock]

I think yours is the one crashing when a wxWidgets call is accessing the persistence manager which probably accesses the registry.  Do you have any anti-virus stuff running that might be blocking that action?  A ton of folks are running with no problems I'd try a different machine.

[keithsw1111]

It runs ok on a new account but not on an old account with the same show directory. It has to be registry settings that needs to be deleted.

[SLIMaxPower]

what am i deleting ?

[Gilrock]

Probably this key and everything under it.

HKEY_CURRENT_USER\SOFTWARE\xLights